One session is one candidate completing one proctored assessment or interview, regardless of its length, for browser-based proctoring. AI Meeting Proctor sessions are metered per meeting-minute instead, since meeting lengths vary widely — a 30-minute proctored meeting consumes 30 meeting-minutes from your plan’s allowance.

No. Neuroxa runs entirely in the browser. Candidates click an invite link, grant camera and screen permissions, and start. There are no downloads, extensions, or lockdown clients to install.

Zoom, Microsoft Teams, and Google Meet. You paste a meeting link, and the Neuroxa proctor joins as a participant to monitor the session in real time.

Yes. ID documents and face-match data are encrypted in transit and at rest, stored in isolated storage with strict access controls, and deleted according to your retention policy. Enterprise plans support custom retention windows and a signed DPA.

Yes. Starter and Professional plans include a free trial with a limited number of proctored sessions so you can run real assessments before entering a paid plan. Contact sales and we will set you up the same day.

Unused sessions do not roll over month to month, and we do not refund unused allowance on monthly plans. If your volume is uneven, annual plans and Enterprise agreements can pool sessions across the year — talk to sales about the right structure.